Ever been over booked for a flight?  Our proven "request and confirm" reservation system virtually guarantees your service customers a great experience through your shop. Using Fusion Logixx industry-leading solution, automotive dealerships give their service customers the power and convenience of online, self-service appointment scheduling.  This convenient, browser-based solution schedules the customer’s service appointment in real-time and keeps them informed of the service process by phone, voice alerts, email or text messaging.  The online service encourages customers to upsell to premium and add-on services increasing your bottom line.  We also offer your customers the option of online payment so they just grab the keys and go.  We also automatically alert customers with service reminders and advance scheduling of declined services during the original reservation.  For the service department manager, Fusion Logixx provides comprehensive service schedule management, enabling service advisors to serve customers and sell services better.  For the service advisor, Fusion Logixx provides a sophisticated set of tools to manage their technicians.

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Who knows more about what a service shop needs than the folks who own, manage and work in or work with service shops?  Starting with a small but influential group within the industry we started with "What do you want from a complete mobile service management system?  Our technology group went to work building a series of rapid prototypes each of which was reviewed again, adding more features and capacities as the group saw the real advantages emerge.  

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Fusion Logixx is the only vender to offer a customer kiosk and service advisor tablet options to a web-based customer reservation system and service shop management solutions.  Our kiosk option_, focuses on solving the problem or early bird customers arriving at your shop before it opens and "walkaways" during peak business hours.   With Service Link, service advisors and shop personnel can hit the job running instead of processing frustrated early morning customers and during the day turn  walkaways into queued and upsold service jobs!  With Fusion Vwriter Mobile Advisor_TM , your service advisors efficiency can improve by reducing paperwork and improving their upselling capabilities. 

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Fusion Logixx provides the most comprehensive suite of products for service shops, with features that reach beyond web only solutions with Vserve_TM kiosk and Vwriter_TM  tablet options.  With features designed to improve the efficiency and convenience of the service experience for vehicle owners, service managers, service advisors, and other employees across the dealership. Vehicle owners appreciate the convenience of online appointment scheduling.  Just as importantly, dealers report that Fusion Logixx delivers significant bottom-line benefits across the dealership.

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One of the greatest advantages of Fusion Logixx is that it works seamlessly with dealers’ existing DMS solutions. More than simply extracting data from the DMS, Fusion can input appointments and related data into the DMS. This capability sets Fusion Logixx apart from all other online solutions for automotive dealers.

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